1. Introduction
ThermInfra ("we," "our," or "us") respects your privacy and is dedicated to safeguarding personal data submitted to us through our website. This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website or interact with our advanced thermal management, liquid cooling products, and engineering consultation services.
By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree with these practices, please refrain from using our services or submitting personal data.
3. How We Use Your Information
We process the information collected for targeted business purposes, including:
- Providing, managing, and delivering technical consultations and thermal infrastructure solutions.
- Responding promptly to your inquiries, support tickets, and service requests.
- Improving site performance, optimizing user navigation, and monitoring technical reliability.
- Sending technical documentation, white papers, case studies, or updates regarding new technology releases (with your consent).
- Fulfilling legal obligations and enforcing our website terms and conditions.
4. Information Sharing & Disclosure
ThermInfra does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information under the following limited circumstances:
- Service Providers: Trusted third-party service providers (such as hosting partners, analytical platforms, and email infrastructure) who assist us in operating our business.
- Legal Compliance: When required by law, subpoena, or legal processes to protect rights, property, or safety.
- Business Transfers: In connection with or during negotiations for any merger, acquisition, or sale of corporate assets.
5. Cookies & Tracking Technologies
We use cookies and similar tracking tools to analyze web traffic, remember user preferences, and improve your overall site experience. You can manage or disable cookie preferences directly through your web browser settings.
For a comprehensive breakdown of the cookies we utilize, please review our Cookies Policy.
6. Data Security
We employ administrative, technical, and physical security measures designed to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please note that no transmission over the internet or electronic storage solution can be guaranteed 100% secure.
7. Your Data Rights
Depending on your jurisdiction, you may have the following privacy rights:
- The right to access, update, or correct the personal data we hold about you.
- The right to request the deletion or erasure of your personal details.
- The right to opt-out of receiving promotional or marketing communications from us.